How Important is the Role of Security Officers?
Security officer duties include protecting people, places, and property from potential threats. Although the security officer job description varies, depending on the specific work setting, security officer duties focus primarily on preventing crime. A vigilant security force deters criminals who are intent on committing theft, vandalism, sabotage, cyber attacks, physical violence, or terrorism. Without the proactive work of security officers , law enforcement would be overwhelmed, as it reacts to crimes that otherwise would likely have been prevented.
Typical Security Officer Duties
Although being a security officer can be exciting at times, the typical security officer job description emphasizes the importance of consistency and routine. For instance, security officer duties include locking doors, watching surveillance footage, patrolling a quiet area, and monitoring alarms. Security officers look for signs of suspicious activity in the shadows, listen for unusual sounds in a locked building, and write daily reports. In serious situations, they call SAPS and request backup.
Bolstering Public Safety
Society directly benefits from the presence of security officers in private residences and heavily frequented public spaces. Examples of places that rely on security protection include airports, concert venues, casinos, banks, schools, tertairy education campuses, hotels, retail stores, apartments and gated communities to name a few. The role of security officers directly ties into their function as a surveillant of the public order. If a fire or major disaster occurs, security officers work closely with police and firefighters to secure the scene and maintain order.
Preventing Criminal Acts
Keen powers of observation are a required qualification in the security officer job description. Considerable time is spent monitoring security cameras, conducting surveillance, performing safety audits of the facility, and investigating suspicious circumstances. Security personnel may be highly visible in a uniform, or they may work in plainclothes to catch shoplifters, for instance. The goal is to reduce the opportunity for criminals with malicious motives to strike.
Assisting the Public
Working with the public is also part of security officer duties. Many jobs entail greeting people and identifying visitors, giving directions, and redirecting individuals who are present in an unauthorized area, such as backstage at a concert. Excellent communication skills are essential in order to effectively listen, understand and answer questions in a polite, friendly, and professional manner.
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